Decluttr Store Help Center
Contact us
Back to decluttr store
Decluttr Store
Returns
Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.
Returns
Media
What is your returns policy for Media items?
How should I return a Media item?
I've returned a media item. When will I receive a refund or replacement?
Tech
What is your returns policy for Tech items?
How can I remove my Samsung account from my device?
How can I remove my iCloud account from my device?
How should I return a Tech item?
I've returned my Tech item. When will I receive a refund or replacement?
General
Are returns free?
How will I be refunded?
Will I receive a replacement or a refund once I've returned my item?
My device is faulty. What can I do?
What if I want to return an item that was part of a special offer or promotion?
Powered by Zendesk
