What is your returns policy for Tech items?

Our Standard money back guarantee is 14 days however this has been extended to 60 days over the Holiday Period.

We offer a 60-day money back guarantee for all Tech items, with no questions asked! 

If your device is within the 60 day returns period, you will be eligible to return this back to us for a full refund. 

To return an unwanted Tech item, please contact us with your order number so we can provide you with a FREE UPS returns label. This is a fully tracked returns service. Simply attach the label to your box and send it back via your nearest UPS drop off point. 

Please remember to remove the following before returning your device:

  • All security and parental locks
  • Your SIM card
  • Memory card
  • Your iCloud / Samsung / Google account

Remember: we also offer a FREE 12-month limited warranty for all of our Tech items. If your item has developed a fault, you'll be able to return it under our warranty. For more information about returns of faulty Tech products, click here!

Full details on our returns policy for Tech can be read in our Terms and Conditions.

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