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My Account

I’ve forgotten my password. What do I do?
If you have forgotten your password don’t worry. Simply click here and enter your details. We will then send you an email with instructions on how to re...
Tue, 3 Jul, 2018 at 11:47 AM
I need to change the email address registered to my account
If you have an account related query, please send out Customer Service team an email who will happily help! You can contact them using the following email a...
Fri, 9 Aug, 2019 at 3:52 PM
Can I use the same login details if I already have a decluttr account?
Yes, you can! If you have registered with decluttr before you won’t be able to create a new account using the same email address. Enter your current passwor...
Mon, 3 Sep, 2018 at 3:04 PM
Where am I able to find my Order Number?
You can find your Order Number in any of the emails that we have sent to you relating to your order. Once you have completed your order, you will receive an...
Mon, 3 Sep, 2018 at 3:06 PM
How will you keep me up to date once I have placed my order?
Once you have completed your order, you will receive an Order Confirmation email which will contain your Order Number and Order Summary. Once your first...
Mon, 3 Sep, 2018 at 3:07 PM
How do I unsubscribe from Marketing messages?
In all of our promotional emails, we will include a link to give you the option to unsubscribe from them. To make it even easier for you to choose when we g...
Fri, 4 Jan, 2019 at 2:18 PM
How do I sign in/register?
Firstly, you need to make sure you access the Decluttr Store. In the top right hand corner, you need to click ‘myAccount’ and enter your details. If you...
Thu, 31 Jan, 2019 at 10:46 AM
How can I view my order history?
In order to view your order history, you need to log into your account, which you can do by clicking on ‘here’.   Once you have done this you need to click...
Wed, 1 May, 2019 at 5:17 PM