shop sell myAccount help blog trustpilot
Help My Account Blog Shop Sell

Got a question? Search our FAQs

Need help selling your stuff? Click here

My Account

I’ve forgotten my password. What do I do?
If you have forgotten your password don’t worry. Simply click here and enter your details. We will then send you an email with instructions on how to re...
Tue, 3 Jul, 2018 at 11:47 AM
I need to change the email address registered to my account
Because we use your email address as your username, for security purposes you will need to contact our Customer Service team on 678-766-1762 (9:00am to 5:00...
Wed, 12 Sep, 2018 at 11:47 AM
Can I use the same login details if I already have a decluttr account?
Yes, you can! If you have registered with decluttr before you won’t be able to create a new account using the same email address. Enter your current passwor...
Mon, 3 Sep, 2018 at 3:04 PM
Where am I able to find my Order Number?
You can find your Order Number in any of the emails that we have sent to you relating to your order. Once you have completed your order, you will receive an...
Mon, 3 Sep, 2018 at 3:06 PM
How will you keep me up to date once I have placed my order?
Once you have completed your order, you will receive an Order Confirmation email which will contain your Order Number and Order Summary. Once your first...
Mon, 3 Sep, 2018 at 3:07 PM
How do I unsubscribe from Marketing messages?
In all of our promotional emails, we will include a link to give you the option to unsubscribe from them. To make it even easier for you to choose when we g...
Mon, 3 Sep, 2018 at 5:02 PM