What communication can I expect to receive throughout my order process?
We want to keep you up to date with your order as it progresses. To put your mind at rest, we will send you a confirmation email once you have completed your order which will contain your order summary and your order number.
Please be aware that it can take up to an hour to receive your order confirmation email and you should check your junk/spam folders if you have not received it.
We will contact you again once each item has been dispatched to let you know that it is on its way to you.
From time-to-time, with your permission, we may want to send you an email which lets you know of the many special offers that are introduced or available on the decluttr Store.
You can tailor your experience, in terms of what communication you want to receive, in the My Account section.
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