Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

When will I receive my order?

🚨 Due to the pandemic and increased demand on delivery services, our delivery partners DHL and USPS are handling an unprecedented volume of parcels throughout the U.S delivery network. Both carriers are experiencing delays in various processing centres across the country which may have an impact on the expected delivery day of your order. We apologize for any inconvenience caused.

Our Tech products will be sent on a FREE standard shipping service by default. This is a fully tracked service which will arrive within 2-4 business days for light Tech items and 4-7 business days for heavy Tech items*.

There are options to upgrade the shipping service for Tech items. Please consult the shipping information below for further details.

Any Media orders will be sent on a FREE standard shipping service with DHL. There isn't currently an option to upgrade the shipping service for Media orders.

Tech orders (Light)*

Tech__light__-_New.png

Tech orders (Heavy)*

Tech__heavy_.jpg

Media orders

Media.jpg

*Tech items are dispatched on a separate shipping service based on the item's individual weight. If the item weighs less than 1lb, it is considered "light". If the order weighs more than 1lb, it is considered "heavy".

Please note that all delivery times are estimated. The expected time frames outlined above take effect once the carrier receives your order from us.

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