What is your returns policy for Tech items?

We offer a 14-day money-back guarantee returns policy on Tech items, no questions asked! 

If your device is within the 14 day returns period, you'll be eligible to return it back to us.

To return an unwanted Tech item, please contact us with your order number so we can provide you with a FREE USPS returns label. This is a fully tracked returns service. Simply attach the label to your box and send it back via your nearest USPS post office.

Please remember to remove the following before returning your device:

  • All security and parental locks
  • Your SIM card
  • Memory card
  • Your iCloud / Samsung / Google account

Remember: we also offer a FREE 12-month limited warranty for all of our Tech items. If your item has developed a fault, you'll be able to return it under our warranty. For more information about returns of faulty Tech products, click here!

Full details on our returns policy for Tech can be read in our Terms and Conditions.

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