Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

Are the products you sell "new"?

It depends on what you're after. We sell both "new" and "used" copies within lots of media categories - CDs, DVDs, Blurays, books, games - depending on the available stock. Our used items are completely refurbished and covered by our quality guarantee.

All tech items we sell will have been refurbished by our expert team of technicians. Every tech product is categorised by condition which is explained on our product information pages.

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